---
title: Support
description: Contact the customer support for question resolution, technical assistance and general requests
---

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[Customer portal](https://ajuda.dadosfera.ai/portal?hsLang=en)

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- [Customer portal](https://ajuda.dadosfera.ai/portal)
- [Contact us](https://suporte.dadosfera.ai/)

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1. [Help Center](https://ajuda.dadosfera.ai/en?hsLang=en)
2. [Support](https://ajuda.dadosfera.ai/en/support?hsLang=en)

# Support

## Contact the customer support for question resolution, technical assistance and general requests

Dadosfera support team is available through three different channels:

- [Customer portal](https://suporte.dadosfera.ai/portal): access the portal and submit the form to create a ticket. On this link you also can check the tickets historic.
- Chat in the UI: if your user has the necessary permission, the chat icon will appear in the bottom right corner.
- Send an email to [support@dadosfera.ai](mailto:support@dadosfera.ai) and your ticket will be created.

Please wait for the ticket to be attended to, according to the SLA agreed upon by your organization.

- [Support](https://ajuda.dadosfera.ai/en/support?hsLang=en)
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- [Developer Documentation](https://ajuda.dadosfera.ai/en/developer-documentation?hsLang=en)
- [Forum](https://ajuda.dadosfera.ai/en/forum?hsLang=en)
- [Release notes](https://ajuda.dadosfera.ai/en/release-notes?hsLang=en)
- [FAQ](https://ajuda.dadosfera.ai/en/faq?hsLang=en)
- [Customer Success](https://ajuda.dadosfera.ai/en/customer-success?hsLang=en)
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