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Support

Contact the customer support for question resolution, technical assistance and general requests

Dadosfera support team is available through three different channels:

  • Customer portal: access the portal and submit the form to create a ticket. On this link you also can check the tickets historic.
  • Chat in the UI: if your user has the necessary permission, the chat icon will appear in the bottom right corner.
  • Send an email to support@dadosfera.com and your ticket will be created.

Please wait for the ticket to be attended to, according to the SLA agreed upon by your organization.